null

Careers

Just like a home is defined by the family that lives within, The Cross exists because of our extraordinary team. Each member of our family is a creative problem solver who will go the extra mile to provide an exceptional customer experience. Together we create an inspiring space that feels like home to everyone who walks in.

Current Openings  

Sales Associate

Friendly. Approachable. Empathetic. Engaging. 

As a Sales Associate, you ensure that everyone who enters The Cross has a “Feel Good, Happy Place” experience. You are in charge of opening the doors and welcoming our guests. Making them feel taken care of, excited about the products and services we have to offer. You engage them in conversations and introduce them to our products, ensuring they leave happy and satisfied. 

We believe that treating our customers like friends and family is vital to our success. 

To maintain this, we need the right people to  execute our core values each and every day, in each and every interaction. From answering the phone to facilitating sales, to helping mop up a mess, the goal is the sales floor running in an efficient and profitable manner. All this to increase customer satisfaction, loyalty and to continually exceed our client’s expectations. 

 

ALL IN A DAY’S WORK

  • Think creatively, we’re always looking for great ideas to make things better.Find and complete tasks to help keep the shop looking its best.
  • Build relationships and take the time to really get to know your team & clientele.Collaborate with the team to complete the store Opening/Closing tasks
  • Be an excellent role model to your team by living by the core values of The Cross.Maintain knowledge of store inventory, sales or promotions and events. 
  • Be a strong brand leader by suggesting products showing an aesthetic compatibility with The Cross signature look. Maintain a visually enticing shop that is neat, clean and organized to ensure top sales.
  • Pay attention to details - it’s all in the details (and we have some beautiful ones!).Answer the phone and direct calls as needed. Help clients or take messages for co-workers who are not available or in store to take their own calls 
  • Excellent organization skills.  
  • Manage your time well, there’s always lots to do.
  • Creative and calm about problem solving when things get tricky.
  • Communication! Excellent, continual communication is key for our staff and clients.

 

TO SEE IF YOU'RE THE RIGHT FIT 

First, check out our online store right here and have a browse. We love browsers! 
Then pop into the shop and apply in person to Mark Torhjelm with a current resume and cover letter. We look forward to meeting you and hearing about why you want to join our family.

 

MAKE SURE TO MENTION...

If you’ve had sales experience or experience in a customer focused, design-driven environment.

 

Job Type: Full-time/Part-time 

--------------------------------------------------------------------------

Host/Cashier 

The Host/Cashier is the first person who welcomes our loyal customers and the last person to say goodbye as they walk out with their purchase. You will become an expert in the products and services offered by The Cross all while contributing to a beautiful and efficient work environment.  As the Host of our Cross “home” we trust you with making each client experience professional, warm & friendly!

 

ALL IN A DAY’S WORK

  • Welcome clients and help clients in finding the right products
  • Find and complete tasks to help keep the shop looking its best.
  • Ensure that all clients are accurately  added into the mailing list, including their name, phone number, email address.
  • Collaborate with the team to complete the store Opening/Closing tasks
  • Assist in training new staff members to work as cashiers (if needed).
  • Maintain knowledge of store inventory, sales or promotions and events. 
  • Work as a “concierge” directing clients to local restaurants, businesses etc. as needed. 
  • Maintain a visually enticing shop that is neat, clean and organized to ensure top sales.
  • Offer customers carry-out service at the completion of transactions.
  • Answer the phone and direct calls as needed. Help clients or take messages for co-workers who are not available or in store to take their own calls 
  • Participate in training meetings

 

TO SEE IF YOU'RE THE RIGHT FIT 

First, check out our online store right here and have a browse. We love browsers! 
Then pop into the shop and apply in person to Mark Torhjelm with a current resume and cover letter. We look forward to meeting you and hearing about why you want to join our family.

 

MAKE SURE TO MENTION...

If you’ve had sales experience or experience in a customer focused, design-driven environment.

 

Job Type: Full-time/Part-time

--------------------------------------------------------------------------

Shipper/Receiver

It’s the hand-selected products chosen by our Creative Director for The Cross that create the unique experience our clients have come to love. As a Shipping & Receiving Coordinator, you are the first to touch and see these products! You are responsible for making sure we’ve received the correct product, of the best quality, and for getting it “floor ready” for all our customers to experience.

You will be working behind the scenes to meet the high expectations our clients have for excellent customer service and beautiful products. Our stockroom is a fast paced environment, with lots to accomplish each day. You will need to be organized, able to follow direction, good with time management and be great at problem solving to do well in this role. 

 

ALL IN A DAY’S WORK

· Pay attention to details - it’s all in the details.
· Listen well and follow instructions.
· Strong! Lifting is a big part of the job, you must be able to lift up to 80 pounds.
· Excellent organization skills.
· Manage your time well, there’s always lots to do.
· Creative and calm about problem solving when things get tricky.
· Communication! Excellent, continual communication is key for our staff and clients.
· Think creatively, we’re always looking for great ideas to make things better.
· Build relationships and take the time to get to know the team.
· Safety first! Proper safety procedures in the warehouse and store are important.

 

QUALIFICATIONS

· Grade 12 or equivalent.
· Must be able to lift 80 pounds.
· Strong attention to detail.
· Ability to take instruction.
· Excellent organization skills.
· Excellent problem solving and troubleshooting skills.
· Aesthetic compatibility with The Cross design vision and signature look.
· Excellent communication skills

If you are fluent in English, able to work independently, detail oriented, well organized and computer literate, there is potential for growth based on the company's needs in this role.

 

TO SEE IF YOU'RE THE RIGHT FIT 

First, check out our online store right here and have a browse. We love browsers! 
Then pop into the shop and apply in person to Mark Torhjelm with a current resume and cover letter. We look forward to meeting you and hearing about why you want to join our family.

 

Job Type: Full-Time ASAP